from comcast pr:
COMCAST LAUNCHES 24 CHANNELS, ANNOUNCES MORE COMING SOON
COMCAST LAUNCHES 24 CHANNELS, ANNOUNCES MORE COMING SOON
Digital Network Enhancement Yields More Channels, Including 22 HD Networks
and Two 3D Channels
SEYMOUR, CT– (June 28, 2011) – Comcast today announced the addition of 24 new channels to its lineup, including 22 new HD networks and two 3D channels in the Seymour area, the first wave of expansion made possible by the company’s ongoing digital network enhancement.
As part of Comcast’s digital network enhancement, the company is digitizing all of its analog channels in three separate phases in Ansonia, Beacon Falls, Bethany, Derby, Naugatuck, Oxford and Seymour to clear the way for additional HD and On Demand programming, faster Internet speeds and other interactive digital benefits. A similar digital upgrade has taken place or is currently occurring in other Connecticut communities as well as in towns across New England and the nation.
To make it convenient for customers to benefit from this network enhancement, the company is providing up to three digital adapters for analog Basic customers and current analog Standard Cable customers are eligible to receive one digital cable box and two digital adapters at no extra cost. The company is also providing up to two digital adapters for current digital cable customers. With digital equipment now installed in the vast majority of Comcast customers’ homes in these communities, the company recently began digitizing a portion of its analog channel lineup to increase the capacity of its network and the amount of programming received by its customers. The first wave of 13 analog channels were digitized in mid June, with 25 more analog channels slated to go digital in mid July. Comcast expects to complete the digitization of the remainder of its Basic and Expanded Basic analog lineup in these communities in mid August.
Customers who have not yet obtained their digital equipment can order it online at www.comcast.com/digitalnow, call the company at (877) 634-4434 or stop by Comcast’s local service centers in Seymour (80 Great Hill Road) or Waterbury (695 Huntington Ave.). If customers go online or call Comcast, they can choose to have the digital equipment shipped to them at no additional cost so that they can install it themselves on their own schedule.
“After helping so many customers get their digital equipment in recent weeks, we’re very excited to be launching 24 new channels in the Seymour area,” said Mary McLaughlin, Senior Vice President for Comcast’s Western New England Region, which includes Connecticut. “We already offer our HD customers more HD programming than any other provider – more than 6,000 HD choices a month – and we are thrilled to be adding more HD channels in these seven communities as part of our commitment to deliver the best customer experience in our industry. We aren’t done yet, though – soon our Seymour area customers will be enjoying more than 100 HD channels, thanks to this investment in our local network.”
The 24 channels recently added to Comcast’s local lineup include:
· Fox News HD (Channel 1105)
· MSNBC HD (Channel 1108)
· CNBC HD (Channel 1115)
· Fox Business HD (Channel 1117)
· fX HD (Channel 1207)
· Spike HD (Channel 1209)
· Travel Channel HD (Channel 1285)
· Planet Green HD (Channel 1292)
· Lifetime HD (Channel 1305)
· Hallmark HD (Channel 1307)
· QVC HD (Channel 1311)
· Home Shopping Network HD (Channel 1312)
· Biography HD (Channel 1331)
· Bravo HD (Channel 1332)
· E! HD (Channel 1340)
· Nickelodeon HD (Channel 1521)
· Cartoon Network HD (Channel 1525)
· ESPN 3D (Channel 1603)
· Xfinity 3D (Channel 1703)
· NFL RedZone HD (Channel 1706)
· MLB Network HD (Channel 1714)
· Lifetime Movie Network HD (Channel 1820)
· Hallmark Movie Channel HD (Channel 1821)
· Encore HD (Channel 1830)
Additionally, with the company’s ongoing massive expansion of HD programming, Comcast is now utilizing 4-digit display channels for these newly launched networks to group all HD programming in the same channel range and provide customers with a better viewing experience.
As a result, customers will have three ways to get to the channel they want to view, including:
1) Selecting the channel they desire and then pressing “ENTER/OK” on the remote (i.e. to tune to Channel 115, a customer would push 1-1-5-ENTER/OK); or
2) Enter “0” prior to the desired channel (i.e. press 0-1-1-5); or
3) Enter the desired channel and wait 1 - 1 ½ seconds to be auto-tuned to that channel
Beginning this week, all of Comcast’s HD channel offerings, including existing HD channels, are now located in a 4-digit channel position. Comcast notified customers of this change.
Once the digital upgrade is complete, Basic customers with digital equipment will have an enhanced viewing experience with better picture and sound quality, along with access to 20 additional digital channels. Similarly, Comcast’s Standard Cable customers with their free digital set-top box will receive superior digital picture and sound quality, in addition to services like On Demand and the interactive program guide. Once channels are digitized, Comcast will be able to launch a significant amount of new programming, including a massive expansion of its current high-definition lineup and a boost of its On Demand library, which already offers up to 25,000 programs at any time, the vast majority of them for no additional charge.
This digital network enhancement paves the way for the roll-out of Xfinity, the new brand for Comcast’s technology platform and products – Xfinity TV, Xfinity Voice and Xfinity Internet. The Xfinity network and product capabilities deliver increased Internet speeds, more On Demand and HD choices as well as converged services like 150,000 choices of “anytime, anywhere” online entertainment with XfinityTV.com.